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With a recently hired Bureau president and CEO in place, the 2004-2005 board of directors Better Business Bureau of San Diego and Imperial Counties is looking ahead with a new chairman of the board.

Steven Relyea, vice chancellor for business affairs at the University of California at San Diego (UCSD), is the new board chairman. He succeeds Allan Shaw, president and CEO of the National Multiple Sclerosis Society, San Diego Area Chapter.

Relyea stated, "I'm honored to serve as chairman of San Diego's largest county-wide business membership organization. My goals for the coming year including increasing membership, maintaining high membership standards, enhancing the Bureau's customer service to members and consumers and achieving even greater community awareness."

Serving with Relyea as officers on the board's Executive Committee:

• Mary Ball, vice president of government and community relations, Cox Communications, as vice chairman;
• Gail Jensen-Bigknife, senior vice president and credit administrator, Security Business Bank, as secretary;.
• Craig Cornell, president, Net Cost Advisors, Inc., as treasurer;
• Allan Shaw as past chairman; and
• Sheryl Charleston, Better Business Bureau president and CEO.

Also serving as members of the 2004-2005 board of directors:

• Ken Andersen, vice president of operations and general manager, Walter Andersen Nursery;
• John Benson, president, Squires Belt Materials Company;
• Gary Boriero, administrator of health services, White Sands of La Jolla;
• Gregg Cantor, president/CEO, Murray Lampert Construction;
• George Coles, president, Coles Carpet;
• Ted Darby, owner, Darby Painting Plus.
• Phyllis Dorfman, co-owner and CEO, Rainbow Travel;
• David Ferguson, partner, Goldman Ferguson Partners.
• Jim Fitzpatrick, CEO and publisher, San Diego Magazine;
• John Hawkins, CEO and president, Cloud 9 Shuttle;
• John Hine, Jr., president, John Hine Pontiac-Mazda-Dodge.
• James Jessop, president, George Carter Jessop Jewelers;
• Jim King, vice president and media director, MeadsDurket Advertising;
• Abby Margalith, owner, PeopleMovers;
• Lyle Mathews, director of compliance, Midland Credit Management;
• Suzanne Moore, vice president and general manager, PHD Penske Leasing and Penske Truck Leasing Company;
• Jerry Navarra, president, Jerome's Furniture;
• Greg Shaughnessy, retail major accounts manager, San Diego Union-Tribune;
• Chuck Swimmer, president, Charco Construction Company;
• Craig Tabor, principal, Barney & Barney Insurance;
• Paul Thompson, executive director, The Callaway Golf Company Foundation;
• Vince Tully, American Airlines' Manager of Services, Lindbergh Field;
• Don Wiggins, segment supervisor in the Commercial and Industrial Mass Markets Division, San Diego Gas & Electric; and
• Debbie Wilson, vice president, promotions manager, Union Bank of California.

Serving as chairs of BBB committees:

• Mary Ball, Membership Committee;
• Craig Cornell, Finance Committee;
• Allan Shaw, Communications Committee;
• Greg Shaughnessy, Special Events Committee; and
• Paul Thompson, Operations Committee.

The BBB board includes three previously retired board members who have been honored with the emeritus status designation. They include Gary Cantor, Bruce H. Frost and Dexter C. La Pierre.

As the chief financial officer at UCSD, a campus with an annual operating budget of $1.8 billion and ranked one of the top ten research universities in the U.S., Relyea oversees campus-wide administrative operations, including financial services, human resources, facilities, purchasing, administrative computing, telecommunications, housing, food services, police, bookstores, environmental health and safety and other campus administrative functions.

He has served on advisory boards for publications such as: "A Guide to Managing Federal Grants for Colleges and Universities" and "College and University Business Administration." He was a co-author of the book entitled "Campus Financial Systems for the Future."

In 1999, Relyea's management team was honored as the sole winner in the education category of USA Today's Quality Cup Award. In that same year, the National Association of College and University Business Officers (NACUBO) recognized Relyea's management team with its first-place award for innovation. In 2003, Relyea's performance management program led to UCSD becoming the first university inducted into the Balanced Scorecard Hall of Fame.In July of this year, Relyea was named as NACUBO's 2004 Distinguished Business Officer.

He serves on the board of the Corporation for Education Network Initiatives in California and the NACUBO Research Universities Council. He is leading a team to develop a new business architecture for the University of California system.

Prior his appointment to UCSD in 1986, he worked at the University of California at Irvine (UCI) in a variety of positions, including associate dean of planning and administration and director of the physician practice plan. He has a master's degree in management from UCI, and is a resident of Encinitas.